My first bill came up to a whopping RM320+ because the data that was used hit the maximum monthly cap at RM250. So I called the Celcom careline to request for a waiver, since I had used a little data without knowing that the data costs was so exorbitant without the data package plan. I was asked to email an officer and thankfully, after a week, was able to get a one-time waiver of the RM250!
Thank you Celcom! Now I am a satisfied customer and I feel much better about upgrading my package with Celcom when I start work later.